Logging in
Your login is the email and password you chose when you applied on the "Become a Supplier" page — there's no separate code or link sent to you. Just go to supplier-login.html and enter the same email and password you signed up with.
Forgotten your password?
On the login page, tap "Forgot password?" after entering your email. You'll be sent a link by email to set a new password.
What "pending" and "approved" mean
After you sign up, your profile status starts as pending — this means Whylo Events is reviewing your application. You'll only appear in the public directory once your status changes to approved. You can check your current status any time by logging in — it's shown at the top of your dashboard.
What you can edit
Once logged in, your dashboard lets you update: business name, email, phone number, service category, description, areas covered, price range, event types, insurance status, whether you provide your own PA system or stage lighting (or, for photographers, whether you offer videography), maximum travel distance, photos, and a video link. Changes save as soon as you tap "Save Changes" — no approval needed for edits to an already-approved profile.
Your free listing
Listing on Whylo Events is completely free — no card required to apply, and no charge for a standard listing, ever.
The optional paid boost
If you want more visibility, you can pay £9/month to boost your listing to the top of your category and be prioritised when we recommend suppliers to customers. This is entirely optional — start it any time from your supplier login. As soon as your boost starts, you're given 20 job-lead credits automatically, and you get another 20 every month for as long as the boost stays active — these stack on top of any credits you've bought or already have, they don't replace them. To cancel a boost, email contact@whyloevents.co.uk and we'll switch it off; your standard listing stays live and free either way, though you'll stop receiving the monthly 20 credits once it's cancelled.
Job leads and credits
Customers can post their event on Whylo Events for suppliers to respond to, instead of (or as well as) browsing the directory themselves. Go to Job Leads from your supplier login to see posts matching your category and area — you'll see the event details, but not the customer's contact details until you unlock them.
Unlocking a job costs 1 credit and reveals the customer's email and phone number so you can contact them directly. Every approved supplier starts with 3 free credits. Once those run out, you can buy more from the Job Leads page — packs of 10 for £4.99. If you're boosted, you don't need to buy credits at all unless you use more than 20 in a month — you're topped up automatically for as long as the boost stays active.
Credits never expire, however you got them, and there's no limit on how many you can hold at once.
Your stats
Your dashboard shows a "Your Stats" box once your listing is approved — profile views over the last 30 days and all time, how many enquiries you've received, and how many job leads you've unlocked. This updates automatically and is only ever visible to you, not to customers or other suppliers.
Removing your listing entirely
You can remove your own listing at any time from your dashboard using the "Remove My Listing" button. This deletes your profile from the directory — for cancelling a paid boost as well, you'll still need to email us as above.
Still stuck?
Email contact@whyloevents.co.uk and we'll sort it out.